Service Description

Mindmill Software offers both onsite and remote management services based on the industry accepted best practices, for short term as well as long term and for specific skill requirements or broad based services, our motto is to get the right resource at the right time.

Mindmill Software can help you in sourcing and managing Database administration, Middle ware, Network or Storage resources, messaging and mail solution experts or virtualization consultants and administrators. We offer managed services for

• Database Administrator
• MS SQL
• Oracle
• Middleware Administrator
• Security Administrator
• Network Administrator
• Messaging Administrator
• MS Exchange
• Lotus Notes

Mindmill remote management services provide assured services with full redundancy, high availability and uncompromising security. our remote monitoring tools offer the client a direct view; ensure faster deployment and quick resolution of any issues, if they crop up. These offerings are based on scalable, robust architectures that are open and easy to integrate

Business Benefits

Mindmill managed services (both remote and onsite) offer clients many advantages including:

• Infrastructure Availability even when local resources are unavailable
• Measurable & Visible IT Service Management
• Faster & Improved ROI on IT Investment
• Reduced Security Threats
• Real Time expert system problem detection & remediation
• Increased confidence of all stakeholders in the overall IT Infrastructure

Mindmill remote management services provide assured services with full redundancy, high availability and uncompromising security. Our remote offerings are based on scalable, robust architectures that are open and easy to integration. Mindmill remote monitoring tools offer the client a direct view; ensure faster deployment and quick resolution of any issues, if they crop up.

Client Engagement Model

For software services, Mindmill software offers models based on a) time and material, b) SLA driven, c) dedicated RIM facility & support models, and combinations of these.

• Time and material model

Under this engagement model Mindmill bills on a monthly basis based on the number of human resources deployed for a particular project.

• SLA Driven Model

Mindmill adopts a process-driven delivery methodology, which ensures efficient project management, as well as assures timely delivery of Mindmill software services within the predefined budget.

• Dedicated RIM facility & support models

Mindmill provides customized operations management & remote management services for your infrastructure.